Understanding Your Idaho “Slip and Fall” Injury Claim

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One of the things we frequently spend time counseling potential clients about are so-called slip and fall cases.  I have spoken with people about fall injuries incurred at every big name retailer you can think of– Walmart, Albertsons, Shopko, Costco, Fred Meyer, etc- -as well as numerous small businesses and other locations   Slip and fall is used by many as a sort of generic shorthand for any type of fall– including, trips, stumbles and step and falls (where there is an unprotected hole in the ground).  Particularly as people age, falls can cause devastating, life-changing, injuries up to and including brain injuries.   Certainly we get at least one call on fall injuries each week and often three, four or more.

Though we have successfully helped a number of people recover in appropriate cases, big and small, we analyze such cases closely before we agree to accept the representation and continue to do so as we proceed through with the case.  These types of these claims can be particularly difficult  to pursue and win so we spend a lot of time looking at the case facts and helping people understand the complexity of their particular situation.

The initial question I always ask the injured person is “what did the store do wrong?”  The injured person is often surprised by that question.  We’ve come to realize that is because the lies of the liability insurance industry has created a false set of perceptions about injury claims.  The mere fact you have been hurt does not mean that you have a claim.  Instead, you must show that property owner was negligent in some manner.  That means that the property owner must have taken some action tor failed to take an action that caused the fall.  It is always important that the owner knew or should have known of the hazard that caused the fall.  And when falls happen in the winter on ice or snow, there is always a question of how much clearing of a parking lot or walkway is reasonable and required.  All a property owner has to do is act reasonably to be found not negligent.

A related issue comes up when we ask the injured person, “how did you fall?” or “what caused you to fall?”.  Frequently, they don’t know.  This is understandable because of the the trauma of the fall but, the law requires the injured person to prove the cause of the injury.  It is the injured person’s responsibility to prove the negligence of the property owner.  Thus, an incomplete or faulty memory can create a huge barrier to recovery of the losses imposed on you.  A person who took notice of conditions surrounding the fall as soon as possible after it occurs and who obtained the names of any witnesses who saw the fall has a better chance of showing the negligence of the property owner. This is not always easy, as the slip and fall often results in embarrassment and injury and your first thought may be to leave as soon as possible for home or to seek medical care. It is also important to report your injury to the property owner as soon as possible after your fall and to take photographs of the area where you fell, in order to preserve important evidence which will often disappear in a very short time.  Even though most big stores have surveillance cameras, there are numerous instance where such crucial evidence as the tapes from those cameras “goes missing.”

Another thing that makes these claims uniquely difficult is that the property owner will claim that the injured person should have seen the hazardous condition that caused the slip and fall.   This is the whole issue of comparative responsibility. This is again particularly significant in weather related falls like in icy parking lots.   The argument is essentially that “its your own damn fault” you were injured because you weren’t paying enough attention.  This claim sometimes is strong, such as immediately after a big ice storm, but often is relatively weak because retailers consciously distract customers from watching their steps.   They  use eye-catching advertising and packaging to encourage customers to focus on the products they want to sell rather than on watching your step.

A key thing in any fall case is to contact a lawyer sooner rather than later to have them help evaluate your circumstances.  People often delay contacting us until after they have talked to the store, a regional manager and an insurance claims person.   The claims people are invariably nice until you get the letter denying any responsibility.  By then, often, substantial time has passed and proving the claim has become that much more difficult. If you have been injured in a fall, call us and we will help you understand your situation and whether you have a claim for the harms and losses you have incurred.  We are happy to help people all over Southern Idaho.  An initial consultation is always free.


Permanent link to this article: http://holzeredwardsinjurylawyers.com/2011/01/understanding-your-idaho-slip-and-fall-injury-claim/


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    • Suzy Frame on June 22, 2012 at 9:36 AM
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    Wow! Thanks for the information. It was very helpful and helped me realize how important it is that you understand the concept of a personal injury but also you understand your personal injury lawyer and how they work. It is crucial that you know the plan they have for you and what results they are aiming for. You and your lawyer should have a good comfortable relationship where you can understand each other. Do you know how I can find more information about specific details about the information talked about in the article?

    • Jeff Miller on January 25, 2013 at 3:44 PM
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    A personal injury firm that actually tries to weed out the bogus slip and fall claims. I agree, just becuase a person was injured in a fall doesnt mean the landowner/establishment was negligent. It is amazing how many people are texting on their phones and fall over well painted speedbumps in the bright sunlight. I laugh at them and tell them they should quit being a dumbass for making such a claim!!! Occasionally, we do pay a fall claim if there is some soret of a notice issue.

    1. We try to do a hard job well. I hear in your comment some “adjuster cynicism.” After 20 years of talking to injured people, I can say without hesitation that most people just don’t understand how things work and they have been inundated with years of propaganda telling them how easy recovery is. You and I know that it is just not true at all. Even the people who try to make a claim after they have been clearly comparatively negligent for the most part are naive not evil. Not saying there aren’t a few of the other type, But adjusters and lawyers know our way around the issues, the average Joe or Jane doesn’t. A slip and fall for which no recovery is available is not necessarily a bogus claim. We view our job as helping people understand why their claim will not produce a recovery. OTOH when we do see one of those bogus claims we are as contemptuous of manipulators as you.

    • Paula on November 16, 2014 at 12:47 AM
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    Great information to know. There are so many scenarios with slips and falls. I am now living in an apartment complex that is doing a very poor job of keeping the walkways cleared from ice and snow. There are two story buildings in this complex and the stairs are never cleared off. With partial melting of the snow we now have ice on the walkways, and some black ice in the driving area. They cleared the snow off the first day on the walkways only partially. It was cleared off the main walkways, but the short walkways to the stairs or first floor apartment doors was not touched. In order to take my trash out to the dumpster or go to the mailboxes, I go to the end of the walkway and step over a curb and on to the driving area. I have to cross the driving area no matter which way I go. The snow is now piled up at the end of the walkway about 2 or 3 feet high. Walking through the parked cars or empty parking spaces is dangerous because they are never cleared. Since I have a small dog, I have to collect any poop that she does and take it to the dumpster. This can happen any time of day or even in the middle of the night. There is no safe passage to the dumpster or the mailboxes. There is a large mound of ice that you have to walk on before you can get close enough to the dumpster to put your trash in it. I am afraid of slipping and falling. I am not getting any younger and the body doesn’t recover from falls as well as it did when I was younger. I am also concerned for the elderly lady who lives above me on the second floor and her falling down the stairs. There has been no type of deicer put around any where. We did have some bags last year that were left at the mail boxes, but you had to take care of the problem yourself. Meaning you have to walk through the slippery areas just to get to the deicer. There has been no ice melt put out by the mail boxes so far this year. Shouldn’t landlord’s of apartment buildings be responsible for clearing the ice and snow from areas where tenants have to walk to reach the dumpsters or mailboxes? Would it be a wise decision to take pictures of what is out here now in case there is a slip and fall by a tenant? or myself? Taking it now, and when the fall happens if possible? Would calling the property management about the situation be advisable, or would it be he said/she said type of situation? Thank you for your time.

    1. Yes, we encourage you to make sure you raise the issue with the property management company ahead of time. explaining all the risks and problems may get them to act to improve safety.

    • Paula on November 16, 2014 at 12:53 AM
    • Reply

    Great information. Is there any way of convincing a property management they need to clear the ice and snow off the walkways all the way up to the tenants doors, and to clear the stairs off to the second floor apartments. Also, to do some kind of deicing for the areas that are necessary to reach crossing the driving area to get to the dumpster or mail boxes before there is a slip and fall accident. I have an elderly lady that lives above me on the second floor, and it worries me that she will slip and fall down the stairs. I am also afraid of slipping and falling do to the poor clearing of snow and ice. Thank you for you time.

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